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Clean Surroundings makes every attempt to get orders processed and shipped the same day. If that is not possible, then your order will ship on the next business day or the day after a postal holiday. For delivery to an alternate address, an order may be shipped to one of five different shipping addresses entered and selected on the Delivery Information page when checking out.
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Account and Order Status Notification
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You will be notified by email through the email address provided in your account at the following times:
- After opening your account.
- After placing each order (Pending).
- After begin to process your order (Processing).
- After your order is shipped (Shipped).
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Austin Air Products
| Austin Air products are shipped via UPS, FedEx, or DHL Ground. Tracking information is usually forwarded to you within one business day after we process your order. We offer Free Ground Shipping to destinations in the Lower 48 states. |
Drucker Labs Products
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intraMAX, intraMIN, and intraKID are shipped via United States Postal Service Priority Mail. If you desire Express Shipping and require that the order be shipped the same day, please call 866-460-7873 to verify that we can make that happen. The USPS will not guarantee shipments that are shipped after the cutoff time. Priority Shipments can be shipped later than Express Shipments and still meet delivery expectations. If your delivery area is expecting extreme temperatures at the estimated arrival time, an alternate shipping address such as your work address may be used. On request only, we will require signature confirmation to ensure that you receive your order in person or pick it up at the post office.
USA and its territories: We offer FREE USPS Priority Shipping to destinations in the USA and its territories. Delivery is usually within 2 - 3 business days. Express shipping is available at actual cost.
International Destinations: We ship to Australia, France, Germany, Ireland, New Zealand, the Phillipine Islands, and the United Kingdom. For shipping to other countries please send an email so that we can accomodate you.
We offer Free USPS Priority Shipping on orders of $200.00 or more to international destinations. Orders under $200.00 are charged the actual rate for shipping. Up to 3 - 34 oz. bottles and 2 six-packs of travel bottles will fit into a USPS Priority Flat-Rate Box. Expect delivery in 6 - 10 business days.
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Lumiram Lighting Products
| Lumiram lighting products are shipped via UPS. |
Multi-Pure Water Filters
| Multi-Pure products are shipped via UPS from the factory in Nevada. |
Books
| Books are shipped via USPS. Free Shipping is offered with orders over $50.00. |
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